How does telehealth therapy work?

Telehealth sessions happen over a secure, HIPAA-compliant video platform — much like a regular therapy session, just from wherever you feel most comfortable. You'll get a private link before each appointment, and most clients tell us they actually prefer it: no commute, more privacy, and easier scheduling around real life.

Is therapy just as effective via telehealth as in person?

Yes. Research over the past decade has consistently shown that telehealth therapy is as effective as in-person care for most conditions, including depression, anxiety, PTSD, and complex trauma. For many people, it's actually more sustainable long-term — easier to keep appointments, less disruption to daily life, and a sense of safety that comes from doing the work in your own space.

Can EMDR and Brainspotting be done via telehealth, and is it as effective as in person?

Yes — and this surprises a lot of people. Both EMDR and Brainspotting have been studied and adapted for telehealth delivery, and outcomes are comparable to in-person sessions when delivered by a trained clinician. Trauma work is one of our practice's deepest specializations — our team includes multiple clinicians trained in EMDR (led by a Certified EMDR practitioner), a Brainspotting-trained clinician, a Certified Clinical Trauma Professional (CCTP), and a clinician certified in Trauma-Focused CBT (TF-CBT), with somatic approaches integrated throughout our trauma work. This means we can match the right modality and clinician to what each person actually needs.

I've been putting off therapy for a while. How do I know if now is the right time?

Most clients tell us there's no "perfect" time, just the moment when something quiet inside starts asking for attention. You don't need to be in crisis, and you don't need a single defining reason. If you've been carrying stress, unresolved experiences, or a sense that something isn't quite right for longer than feels comfortable, that's a reasonable place to start. Many of our Sterling Heights clients say the hardest part was making the call — and that once they did, the work itself felt more accessible than they expected.

Do you take insurance for therapy in Sterling Heights?

Yes. We're in-network with Blue Cross Blue Shield and many other major insurance plans, and our panel is continually expanding. When you reach out, our Practice Manager Deb Benoit can verify your specific plan and benefits before your first appointment, so there are no surprises. We also offer self-pay options for clients who prefer to keep therapy outside their insurance records.

Therapy in Sterling Heights, Michigan

In Sterling Heights, many individuals spend years building stable lives — caring for their families, managing responsibilities, working hard, and showing up for the people who matter most. The pace of daily life leaves little room to slow down, and personal emotional needs tend to settle quietly at the bottom of the list. Over time, that can add up in ways that begin to affect how you sleep, how you react, and how connected you feel to your own life.

We provide psychotherapy services to individuals in Sterling Heights and throughout Michigan, offering thoughtful, specialized care for those navigating trauma, stress, medical experiences, life transitions, and other complex emotional challenges.

Now accepting new clients. Call or request an appointment to get started.

How Services Are Delivered

Services are primarily delivered through secure telehealth, allowing for greater consistency, privacy, and flexibility without the limitations of travel or local availability.

In-person appointments may be available on a limited basis within Michigan when clinically appropriate.

We serve individuals in Sterling Heights and surrounding Macomb County communities, offering care that is both accessible and consistent.

What Brings People to Therapy

People often reach out when they realize they have spent so much time managing daily responsibilities that they have had little opportunity to focus on themselves.

We work with individuals navigating:

trauma that continues to affect day-to-day life
emotional patterns that feel difficult to fully resolve
medical or health-related experiences impacting emotional stability
life transitions that shift identity, relationships, or direction
relationship dynamics that feel difficult to change
a sense of disconnection or not fully feeling like yourself
stress, anxiety, or emotional fatigue that has built up over time

Sterling Heights is one of Michigan’s largest and most established communities, home to individuals and families who have spent years building deep roots — careers, homes, relationships, and the daily work of contributing to a place. The size and pace of the community mean a lot is happening all at once, and personal reflection often comes last. Therapy creates the opportunity to pause, gain perspective, and focus on yourself with the same care and attention you typically give to others.

Approach

Our work is grounded in trauma-informed, evidence-based approaches that support deeper processing, emotional regulation, and meaningful change over time.

We focus on helping individuals move beyond simply managing through, toward real, sustainable change that fits into the way life actually works.

What This Work Involves

This includes:

processing experiences that continue to carry emotional weight
working through patterns that persist despite insight or effort
supporting regulation when internal systems feel overwhelmed
navigating the emotional impact of chronic or complex health conditions
creating meaningful change that carries into daily life

Specialized Care Available to Sterling Heights Residents

Heart and Mind Counseling offers a depth of clinical specialization that is uncommon in general therapy practices and rarely available through larger telehealth platforms. For individuals in Sterling Heights, this means access to advanced modalities and experienced clinicians within a focused private practice setting.

We work extensively with complex PTSD and long-standing trauma, including experiences that have been carried for many years without a clear space to be addressed. The work is paced thoughtfully, and the deeper material is approached only as trust and readiness allow.

For individuals living with chronic illness or congenital heart disease, we provide therapy that specifically addresses the emotional and identity dimensions of long-term health management — including grief, identity shifts, and the relational changes that often accompany ongoing health management. Heart and Mind Counseling is believed to be one of the only therapy practices in the country with multiple clinicians specializing in the mental health needs of individuals living with congenital heart disease and chronic illness.

We also work with individuals managing anxiety, depression, ADHD, OCD, dissociative experiences, eating disorders, and the cumulative emotional weight of long-term stress or responsibility. Whatever brings you in, the work is designed to fit alongside real life rather than asking you to set life aside to do it.

Our clinical approaches include:

EMDR
Brainspotting
Somatic Therapy
DBT
CBT
Mindfulness-Based Therapy

Medication Management Available Our on-staff Psychiatric Mental Health Nurse Practitioner (PMHNP) provides medication management, allowing therapy and psychiatric care to be coordinated within the same practice — no referrals needed.

Inclusive & Affirming Therapy

We welcome individuals across all relationship structures, backgrounds, and identities — including those in polyamorous relationships.

Michigan Connection

We work with individuals throughout Michigan, allowing for continuity of care regardless of location.

View services across Michigan

Get Started

Now accepting new clients.

If you are located in Sterling Heights or elsewhere in Michigan and are looking for thoughtful, specialized support, we invite you to call or request an appointment online to get started.

When you reach out, you’ll speak directly with Deb Benoit, Practice Manager, who will help guide you through next steps and scheduling.

Request an Appointment

Get Started

Now accepting new clients.

If you are located in Sterling Heights or elsewhere in Michigan and are looking for thoughtful, specialized support, we invite you to call or request an appointment online to get started.

When you reach out, you’ll speak directly with Deb Benoit, Practice Manager, who will help guide you through next steps and scheduling.